Prime Skin & Laser Clinic values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws. By using our website or services, you accept the terms described below.

Information We Collect

We gather personal information in the following ways:

  • Directly from You: When you book meetings, fill out consultation forms, or buy products/services, we may gather your name, email address, phone number, home address, date of birth, and payment information.
  • Medical Information: For treatment purposes, we may gather medical information such as your skin type, medical history, allergies, or ongoing therapies to ensure that the services we provide are safe and appropriate for you.
  • Automatically from Our Website: When you visit our website, we may collect information about your device, browser type, IP address, and browsing activities through cookies and similar technologies.

How We Use Your Information

We use your personal information to offer and improve our services, interact with you, and achieve the best possible treatment outcomes.

  • Booking and Treatment: Personal and medical information is required to schedule appointments, determine therapy suitability, and personalise your treatment plan.
  • Communication: We will use your contact information to provide appointment confirmations, reminders, treatment follow-ups, and other important updates.
  • Marketing: With your permission, we may send promotional offers, newsletters, and marketing messages regarding new treatments, events, or discounts.
  • Website Experience: Cookies provide us with information that helps us enhance the functionality, user experience, and service offerings on our website.

Sharing Your Information

We take your privacy seriously and restrict the sharing of your personal information. We do not sell, rent, or trade your information with third parties. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We may share your information with third-party vendors who help us perform services like payment processing, appointment scheduling, and email marketing. These providers are required to protect your data and use it only for the intended purpose.
  • Legal Requirements: If required by law or in response to a court order or government request, we may release your personal information to meet our legal requirements.

Data Security

Prime Skin & Laser Clinic uses security measures to keep your personal information safe from unauthorised access, modification, disclosure, or destruction. We employ secure servers, encrypted transactions, and regularly monitor our systems. While we endeavour to protect your information, no system is perfect, and we cannot guarantee complete security.

Rights

As a client, you can request access, correction, or deletion of your personal data and withdraw consent for marketing communications at any time by unsubscribing or contacting us directly.

Cookies

Our website employs cookies to improve your experience and collect analytical data. Cookies are little text files that are saved on your device to improve site functionality and performance. You can alter your cookie choices using your browser’s settings; however, removing cookies may impair the performance of our website.

Third-Party Links

Our website may provide links to third-party websites or services that this privacy policy does not cover. We are not responsible for those websites’ privacy practices, and we recommend that you verify their privacy policies before disclosing any personal information.

Changes to This Privacy Policy

Prime Skin & Laser Clinic retains the right to amend or update this Privacy Policy at any time. Any modifications will be put on this page, with the “last updated” date reflecting the most recent update. The continuing use of our services following any modifications signifies acceptance of the updated policy.